We do our best to provide great customer service and products. Please note website pictures are for illustration purposes only, and actual product appearance may vary. Special and/or preorder items may have additional shipping costs not yet included in the total. Aggregates, soils and mulches must be viewed prior to shipping.
Terms of Use
These terms and conditions (the "Terms and Conditions") govern the use of Pacific HaVen Landscapes Supplies Ltd.. This site is owned and operated by Pacific HaVen Landscape Supplies Ltd. This site is an e-commerce website.
By using this Site, you indicate that you have read and understand the Terms and Conditions and agree to abide by them at all times.
Intellectual Property: All content published and made available on our site is the property of Pacific HaVen Landscape Supplies Ltd and the sites creators. this includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our site.
Accounts: When you create an account on our Site, you agree to the following:
1) You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account and:
2) All personal information you provide to us through your accounts is up to date, accurate and truthful and that you will update your personal information if it changes
We reserve the right to suspend or terminate your account if you are suing our site illegally or if you violate these Terms and Conditions..
These Terms and Conditions apply to all the goods and services that are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, description or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or image as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our site all your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount your paid. You agree that it is your responsibility to monitor your payments instruments to verify receipt of an refund.
Third party Goods and Services: Our site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our site.
Payments: When you provide us with your payment information you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery: Additional charges apply to products available for shipping. You are required to pay all shipping charges and taxes. We are not liable for the delivery of your goods delivered to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds: Refund can be made within 30 days after receipt or purchase. Customer must have receipt, originally packaging and product must be in sell-able condition. Customer is responsible for return shipping fees, cleanup fees, or any fees associated with returning a product.
Third Party Products: Our site contain information regarding products sold by third parties. We are not responsible for the content, polices, or practices or any third party website, product information or service. It is your responsibility to read and familiarize yourself with the third party terms and conditions before using their sites.
Indemnity: Except where prohibited by law, by using this site you indemnify and hold harmless Pacific HaVen Landscapes Supplies Ltd. and our directors, officer, agents, employees, subsidiaries and affiliates from any action, claims, losses, damages, liabilities, and expense including legal fees arising our of your use of our site or your violation of these Terms and Conditions.
Applicable Law: These Terms and Conditions are governed by the law of the Province of British Columbia.